FREQUENTLY ASKED QUESTION
GENEARLL
What is Henna, Is it a natural product?
Henna is a small shrub 1 – 1.5 meters tall, which can grow upto 2.5 to 3 meters in height. This actually grows in hot and dry climate like Pakistan, India, Sudan, Egypt, etc. Pakistani Henna is considered to be the best quality henna in the world. The natural pigment botanically known as Lawsonia Inermis present in it leaves gives a very rich color on the skin and hair.
The leaves are harvested from the plant, sun dried, and grounded into a fine powder, which is mixed with water to form a thick paste and then applied on the body or hair.
Are there any side effects while using Henna?
Henna is being used for over thousand years. It is a perfect 100% natural product. Its allergic reactions are very rare but still some people may be allergic to it, so for precaution allergy/sensitivity test should be carried out.
What are the usual colors of henna decoration?
Depending on your skin color and texture, the designs can appear as orange, red, brown, or burgundy. The color of Henna is also based on the strength of the dye-paste mixture and the duration of time it is left on that part.
What does henna smell like?
Some people love the smell of Henna and others cannot tolerate it. Henna paste has a peculiar scent similar to a barnyard or to damp clay. Still,the odour has been described by some as an aphrodisiac!
Is it painfull to apply henna on body?
No! Whether for everyday wear or special celebrations, painting Henna on the skin is a painless beauty treatment. It is a pleasant and relaxing experience. The most difficult part of getting a Henna design is sitting still for the time required, which can be anywhere from 30 minutes to several hours depending on the complexity of the design.
Do's and Don't s.
Do store Henna in a cool, dry, dark place.
Do check the ingredients mentioned on Henna hair products as many of them use low quality henna and add chemicals to give the colour.
Don’t use Henna in the area of the eye, your eyebrows, or internally.
Don’t use Henna on newly chemically treated hair; it may cause unplanned hair variations.
Don’t coat the hair with Henna right before getting a perm. Henna can restrain the activity of the perm chemicals and thus, reverse the perm’s results.
For Body Art/ Tattoos henna can give only redish color all other colors contain chemicals
What will be the Duration of Color Lasting on Hair?
The duration of color lasting on hair is approximately 20-30 days, depending on the texture of hair and skin and how many times the hair is cleansed.
Is your henna powder 100% organic?
Yes, Our henna powder is 100% natural, organic and safe for hair dyeing. It contains some different types of natural herbs.
Would you be open to private label?
We work on the template provided by the buyer. If you provide us the material to print we can print it for you.
What is your MOQ (Minimum Order Quantity)?
Our Minimum Order Quantity(MOQ) is 50kg per color
What is your strength per week / per month?
We can make a minimum of 1000kg shipment within a week and handover to the agent.
PRODUCT
What packing formats are available?
- Bulk: 20–25 kg PP bags with food-grade liners, carton/palletized.
- Retail Pouches: 100 g to 1 kg (matte/foil/zip).
- Jars/Drums: 0.5–20 kg with tamper seals.
- Henna Cones: Box/Carton packs.
What are your MOQs for bulk and retail?
- Bulk powders: Typically 100–500 kg per SKU (export) and 25–100 kg (domestic). Larger MOQs may reduce cost.
- Retail pouches/jars: Usually 1,000–3,000 units per SKU for private labels (can vary by pack size/design).
- Henna cones: Case/carton MOQs depending on formulation and shelf life.
How do you price orders?
Prices depend on product, mesh grade, packing type, documentation set, order quantity, and Incoterm. Share your target market and volume for a precise quote.
Which payment terms do you accept?
Common options: advance TT, milestone TT, LC (for higher values), and online gateways for samples/domestic. Terms are finalized per PO/contract.
Samples & Testing
How can I request samples?
Use our Request a Quote / Sample page. Mention product, mesh, pack type, and destination country. We share courier options (DHL/FedEx/Aramex/UPS).
Is there a fee for samples?
Sample product is often complimentary; courier charges may apply or be adjusted in the main PO.
Do you provide MSDS and product specifications?
Yes—available upon request per batch/SKU. We also share spec sheets covering mesh, moisture range, and organoleptics.
Documentation & Compliance
What documents can you provide for export?
- Commercial Invoice, Packing List, COO
- COA / Specifications summary
- MSDS (where relevant), Phytosanitary / Fumigation
- Free Sale / Health certificate (if applicable)
- BL/AWB, Insurance (for CIF/CIP)
Do you provide Arabic/English label review?
Yes. We support label text in Arabic and English (and dual-language). Importers remain responsible for final local compliance.
Do you ship by air and sea?
Yes—courier/air freight for urgent or low-volume shipments; sea freight for pallets/containers. We can ship LCL/FCL based on your volume.